Can't uninstall Adobe apps without an account.

  • 1
  • Problem
  • Updated 3 weeks ago
  • (Edited)

If someone has a computer that has recent ver of Adobe apps & CC installed - they will not be able to uninstall the software without having a valid Adobe ID. I've already found problems that this leads to.  Company computers that employees install Adobe on and then leave company cause computers to constantly prompt for CC login. If company tries to uninstall software, they are forced to enter an Adobe ID to uninstall (no easy way around it). Most companies will prob spend resource time and effort to just re-image/factory restore the computer. I doubt many will go through the time to create an Adobe ID to use JUST to uninstall the software.


The easiest way would be for Adobe to NOT require an Adobe account be logged in to JUST uninstall apps. The next viable way is to use Adobe CC Cleaner tool - which is not publically advertised. If anyone reading this is facing the problem I have described above, download the CC Cleaner Tool here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 


See step 6 to view download link for file.  This tool can remove the Creative Cloud software, which will then end it's death grip on the Windows uninstall prompts to login.

Hope this helps as Adobe continues to make their software more and more cumbersome. (FYI, I was told by Adobe this death grip requiring logging into CC just to uninstall is a "new feature!"  While it may be new, it is most def NOT a feature, but blockade. Sheesh.
Photo of Bill Walker

Bill Walker

  • 4 Posts
  • 5 Reply Likes

Posted 3 weeks ago

  • 1

Be the first to post a reply!