Can't scroll on opening screen it's too long for my netbook, can't click continue or access program

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  • Updated 3 years ago
I have an Acer aspire netbook and I can't even get past the first page. it's just the intro that says welcome to the 2014 release from creative cloud, but it is too long for the size of my screen so I can't click the next button I assume is at the bottom. I don't know as I can't see it. you may want to work on adding a side scroll bar or something because I can't use it therefore you are loosing me as a customer and I'm telling everyone i know.
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Denise Pokorny

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  • pissed, frustrated

Posted 3 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What product are you using? What is the screen dimensions in pixels?

1,024 x 768 display (1,280 x 800 recommended) is the minimum screen resolution needed for Photoshop. and Photoshop Elements.