Can't Save 4K Document with Artboards

  • 1
  • Problem
  • Updated 10 months ago
Photoshop CC 2017.1.1 Release

I've recently started working with artboards in photoshop since I wanted to be able to have multiple concepts in the same file, and I'm concepting user-interfaces for 4K screens. Because of this, I've been working with a canvas size of 3840x2160.

I have encountered an issue on more than one occasion in the past two weeks where I'll go to save the document for the first time, and nothing will happen when I press "Save" or "Save As." No save dialog appears or anything.

I used to be able to click "File Info" to trigger a crash (which would in-turn save the file to recovery), but this doesn't seem to happen every time. I only do this because pressing alt+ctrl+del and quitting Photoshop from task manager hasn't been triggering a recovery save (resulting in lost work.)
Photo of Logan Vargas

Logan Vargas

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Posted 10 months ago

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