Can't reopen Elements after initial session

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
I can only open pse one time after installing. When closing after initial session and trying to reopen later I'm now getting a white screen with 4 drop down boxes and the screen appears frozen.
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John Hutson

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  • frustrated

Posted 4 years ago

  • 1
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John Hutson

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Sad excuse for customer service when this forum is the last resort to resolve problems. I expected more from Adobe. I guess they got my money and that's the end if it as far as they're concerned.
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Chris Cox

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If you need technical support, you should call or open a chat with Adobe Technical Support. This forum is not technical support, and questions get answered when the various teams have time to answer them.

To get answers quicker, you might want to provide useful information:
What version of Elements?
What OS version?
What troubleshooting have you tried?
Can you provide a screenshot to clarify what you are talking about?