This conversation has been merged. Please reference the main conversation: Elements: How do I install on a new, or second computer? Does the previous version need to be installed to install the new version?
Everything looked the same as on my old laptop, only I couldn't open photoshop elements 12 anymore. A red icon called 'Photoshop elements pdapp' opened and closed very quick.
I decided to manually throw everything away to the bin and reinstall the whole program.
When I insert the disc and click on 'instal' I get an error saying:'The installation programme can't initialate. Download Adobe Support Advisor to see what's wrong'.
Only the adobe support adviser seems to have been discontinued, and I'm stuck with no sollution.
When I downloaded the program via this link: https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html I got exactly the same problem.
Can anyone help me?
Not a computer pro over here.
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