Photoshop CS6: can't open videos or import frames to layers, stuck with permanent loading dialogue

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  • Problem
  • Updated 3 years ago
  • (Edited)
for some reason last night my photoshop (cs6, 2014) stopped letting me open videos/importing them/etc because it froze in the middle of me giffing a video and closed. when i reopened it it wouldnt open any videos or let me import frames because i would get stuck with a permanent loading dialogue essentially saying it was initializing the video

ive tried this with several videos and none will load, ive tried uninstalling and reinstalling photoshop, AND resetting my savings, AND updating quicktime, AND checking for updates on my comp, and nothing will work

im running windows 10

thank you
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Ignis AgustD

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Posted 3 years ago

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Ignis AgustD

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please help