Photoshop 2018: Can't open Tiff files

  • 3
  • Problem
  • Updated 5 days ago
  • Solved
  • (Edited)
I can't open Tiff files in Photoshop CC 2018, I get error message "Could not complete your request as it is not the right kind of document". I am editing the images for a friend and they don't want to convert them to jpg. Please can anyone help with a solution.
Thank you.
Photo of Anne Comer

Anne Comer

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Posted 2 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
This issue should be addressed by the 21.1.1 update. Let us know if you're still having trouble.