ELEMENTS 14 - Can't open the app on Windows 10

  • 2
  • Problem
  • Updated 3 years ago
  • (Edited)
Can't open the app. It' happened to me twice since I got it last month. 1st time was because I was still in trial mode and went past my 30-day trial period. I had the code# but apparently didn't input it. After I input it, the app would not work. Uninstall and reinstall. It worked. But now, I can't get it to open. Uninstalling and reinstalling is super inconvenient. Any help?
Photo of Alvin Acosta

Alvin Acosta

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 3 years ago

  • 2
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 818 Reply Likes
Which application are you using?
Which version?
Which OS version?
What exactly are you seeing when you try to launch the application?
Photo of Alvin Acosta

Alvin Acosta

  • 2 Posts
  • 0 Reply Likes
I'm using PS elements 14
14.1
I'm using the windows version on Windows 10
When I try to launch the program, it would have the processing ring, then it would go away.   Nothing else happens.
(Edited)