Can't Open Elements 12 Organizer on MacOS 10.11

  • 1
  • Problem
  • Updated 2 years ago
  • (Edited)
I have been using PSE 12 without a flaw until today.  The Organizer won't open.  I'm asked to enter my password, I do so, but the software shuts off "unexpectedly".  It does this repeatedly, without allowing me to open my organizer.  If I click on "Trouble Signing In" I'm taken to an Adobe Revel website.  I never joined Revel...I have no idea what Revel is.  I'm being asked to transfer my Revel files to Adobe's new cloud.  I don't want to download my photos to anyones's cloud...I just want to open my PSE 12 organizer an get on with editing my photos.  Any idea what's happening?
Photo of Larry Zaback

Larry Zaback

  • 2 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 765 Reply Likes
What OS Version are you using?
Did you install all the Elements 12 updates?
Photo of Larry Zaback

Larry Zaback

  • 2 Posts
  • 0 Reply Likes
I am on a computer that has opened PSE 12's Organizer every single day since February 27.  This includes my visits to Florida, Hawaii and presently...New Zealand.  All of a sudden, PSE 12 Organizer will not open...I am being asked to purchase Adobe's new Cloud storage.  Honestly, I think this is a scam.  I might have to re-install my PSE CD when I return home to get this back in order.  So, the fact that I am using IOS El Captitan, and have the latest PSE 12 updates installed is not the hang-up.  I just don't know why I am being prohibited from opening the Organizer.  I have no trouble opening the editor.  But, if I attempt to open the Organizer after opening the Editor, the software closes immediately.