Can't open PSD or JPG file with Photoshop elements 14 - WHY?????

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  • Updated 3 years ago
Have I just wasted my money? I have PSD files but cannot open them in Elements 14...message "cannot open in Adobe Photoshop Document format"...I get the same message for JPG files too...
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Emma Tallack

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  • annoyed...

Posted 3 years ago

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Photo of Chris Cox

Chris Cox

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What OS version are you using?
What is the complete error message?
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Michel BRETECHER, Champion

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Seems you have found the root of the problem by yourself: