Can't open Photoshop CS6 documents on Windows 10

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  • Updated 3 years ago
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Since updating to the latest version of Windows 10 on November 27, 2015, I have not been able to access files with ANY extension in Photoshop CS6. I went through the steps suggested by Julieanne Kost for replacing preferences; the problem persists. It's frustrating! I can create new documents in PS CS6, save and close them, then upon trying to reopen I'm flagged with, "Could not complete your request because it is not the right kind of document." I see in the forums that many are having this problem with no solution. I was hopeful that Julieanne's suggestion would work, but since it didn't, what else can I do? I've done all possible updates to PS CS6 and to my OS. Could there be a bug in the MS OS update that has not been addressed? My email:
Photo of Ernie


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Posted 3 years ago

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