Photoshop CC: Can't open jpegs that have been created in InDesign CC

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  • Updated 4 years ago
  • Solved
  • (Edited)
I'm up to date with Creative Cloud updates for Photoshop CC... another weird thing is that the 'Welcome' screen sits for ages waiting to open... either before or after this opens makes no difference to the jpeg opening problem ( also can't even see them in the list!). Can you help me?
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Barry Searle

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  • concerned

Posted 4 years ago

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Barry Searle

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Typical it appears to have fixed itself now!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Barry,

Are you on Mac or Windows? Your issue may be related to the Welcome screen not loading correctly.

A number of things can interfere with the dialog loading - please see this dialog if the Welcome screen continues to have trouble loading: http://helpx.adobe.com/photoshop/kb/t...