Cant open files with raw 9.10

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  • Updated 11 months ago
  • Solved
My new camera, Pentax KP, requires raw v9.10 so it's been installed (9.10.1) and system restarted (Mac OS 10.11.6). All other PS CS6 updates (v13.0.6) installed previously today.

All I get is the "Photoshop cannot open this file... follow the link" which is what I've done.

Why wont it open the files and what can be done to fix the issue?
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Paul Gardner

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Posted 11 months ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Photoshop CS6 can only use 9.1 (nine point one) and lower.  You need 9.10  (read as nine point ten). 

Your options are to upgrade your Photoshop or use the free DNG converter to make your Pentax' raw file into a DNG that your old version of Photoshop can read. 
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Paul Gardner

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Thanks Rikk,
pix loading now after 1st converting to dng files.