can't open file because of a program error"

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  • Updated 4 years ago
Hello..

I'm encountering a problem with a psd file..whenever I try to open it I have the message: "Could not complete your request because of a program error"

That's what I have at error log

2015:03:22 20:15:39 : ..\..\sources\ULinkManager.cpp : 1101 : REQUIRE failed

I'm running on windows 8.1 - photoshop CC 14.2.1
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Mohamed Dowidar

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Posted 4 years ago

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Photo of Chris Cox

Chris Cox

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That error means that something is wrong with the specification of a smart object in the file.
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Mohamed Dowidar

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and how can I fix this? The file doesn't even open.
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Chris Cox

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You can try opening it in CC 2014 (15.2.2), but beyond that, it may be too corrupt to recover easily.