Lightroom Classic: Can't locate the config.lua file on the link in the workaround for cannot perform back up error

  • 1
  • Question
  • Updated 2 months ago
  • (Edited)
Where is the config.lua file.   to repair the "cannot back up catalog file" message. The links in work around are blank.
Photo of Steve Allen

Steve Allen

  • 3 Posts
  • 0 Reply Likes
  • frustrated

Posted 2 months ago

  • 1
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 3451 Posts
  • 624 Reply Likes
The link on this page appears to work. Is this what you are searching for?

https://helpx.adobe.com/lightroom/kb/unable-to-back-up-catalog.html
Photo of Steve Allen

Steve Allen

  • 3 Posts
  • 0 Reply Likes
Sorry, that link shows an empty page icon.  When I click on the download icon on the top right, the screen goes to white and nothing happens.  I just upgraded to 8.3 and am praying this doesn't continue.  Is there a know issue with "cannot back up catalog" error message?  If so, is there a new workaround?
Steve
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 3451 Posts
  • 624 Reply Likes
I am not sure what 8.3 is? Can you provide your OS Version?
Lightroom version? (Help>System Info...)
Photo of Steve Allen

Steve Allen

  • 3 Posts
  • 0 Reply Likes
os 10.13.4 LR cc classic  7.3.1
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 3451 Posts
  • 624 Reply Likes
The config.lua file fix is for older versions of Lightroom. If you are seeing this error with Lightroom Classic CC 7.3.1 then it is likely not related to this help document.  

Can you get me a screenshot of the error message when you get it?