Lightroom 2015.2: Can't import videos

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  • Problem
  • Updated 3 years ago
  • (Edited)
In Lightroom 2015.2 new videos from today say Already Imported. I cannot import the videos.
Other features are missing from the new dialog box and it's difficult to see what will happen on import.
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Peter Steeper

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  • frustrated

Posted 3 years ago

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Victoria Bampton - Lightroom Queen, Champion

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I can't reproduce this so far, so a little more information might help.

What are the filenames of the videos you're trying to import, and are there already videos in your catalog of the same name?

Which OS are you using?
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Peter Steeper

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MacOS 10.10.5
The videos are names 00000.MTS, 00001.MTS, 00002.MTS, 00003.MTS. I have two Sony cameras and these are the first videos from the new camera so I know the names are duplicated but I usually rename files on import and they are going to new folder. With two cameras there will be duplicate file names.
I couldn't find a work around other than using Sony's Play Memory app to import the videos. Also eject disk is missing, there's no folder tree and it's difficult to see what is happening. I downgraded to 2015.1.
It's difficult to roll back an application and you need to have an easy roll back process as I have had problems with other CC apps as well. Indesign 2015 does not work with my plugins.
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Victoria Bampton - Lightroom Queen, Champion

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Thanks Peter, I'll carry on trying to reproduce that. Usually the duplicate checking works on the original file plus the file size plus the capture time, but the videos may well be missing the capture time and confusing it.
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Nope, that wasn't it after all, as I can't reproduce it with movie files of the same name.

I don't suppose it's possible to upload the problem files and their old-camera matching filenames somewhere so I can try to replicate with your files? Or use www.wetransfer.com to send them to uploads@lightroomqueen.com?

Are you importing from a direct camera connection or through a card reader? Or directly from the hard drive?

And does it work now you've rolled back to the previous version? (If you do need to roll back, instructions are here: http://www.lightroomqueen.com/how-do-...)
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Well I'm not sure whether this is good news or bad news, but all 4 of your files import into 2015.2.1 just fine here on 10.11.1.

Were you importing direct from the camera or from the hard drive? If it was from the camera, just trying copying them to the hard drive (as you have done already) and then import into LR from there and see if that works?