There is a report that LR classic can't import m2ts files on Windows 7.
I tested importing m2ts on my Windows 7 PC and failed, too.
"An unknown error has occurred while reading the video file. "
Mac can import m2ts with no problem.
Is there any additional requirements for importing m2ts videos on Windows?
I would like anyone to test importing m2ts on Windows 7.
m2ts sample files are availabe on this website.
On Mac platform, I could import these files with no problem.
Thank you for your support. I understand the current situation.
I think this limitation should be noted expressly on above document.
A lot of JP users misunderstand that LR Classic/LRCC can import m2ts files correctly on every platfrom.
On another PC, which is clean installed Windows 10, it's possible to import m2ts.
I believe that LR Classic on Windows 10 should import all m2ts regardless of whether updated or clean installed.
Or, do we need some additional steps to import m2ts on updated Windows 10?