Lightroom CC: Can't import image scans as Lightroom thinks is duplicates

  • 1
  • Problem
  • Updated 6 months ago
  • Acknowledged
  • (Edited)
Is there a way to make Lightroom CC import even if it thinks it's duplicated images?
The images are all new scannes but it will not import a file with a duplicate name. If I rename it the image will import. Surely this is a bug??
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Nicolai Amter

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Posted 6 months ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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I have asked an engineer to look into this and respond.

Lightroom CC uses the hash to determine a files status as a duplicate. Identically named-yet distinctly different scans shouldn't result in duplicate detected status.  Stand by. 
Photo of Rikk Flohr

Rikk Flohr, Official Rep

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We have determined that the behavior is incorrect in your scenario and a bug has been logged. Thanks for reporting it. 
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jjeyakar, Computer Scientist

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Hi Nicolai,
Are you not able to select the photo in the import screen? What message do you get when you hover over the icon?
Is it "Attempting to add multiple copies of the same file" or "This photo has already been added."?

It would also help if you send us one of the images you can't import along with some diagnostic information. I will DM you the instructions.
(Edited)