Lightroom: can't import catalog & related images (user interface inscrutability)

  • 1
  • Problem
  • Updated 2 years ago
  • Not a Problem
  • (Edited)
I am (for the first time) trying to import a catalog and copy the associated images at the same time. In doing this I am seeing a different open file/open folder dialog that (a) I have never seen before and (b) cannot be used. This is with LR CC 2015.8 and MacOS Sierra 10.12.1. The work-around for this bug is straightforward, so consider this a bug report.

First I choose the LR catalog I want to import and the folders in that catalog. I then choose "Copy new photos to a new location and import". This defaults to copying the photos to ~/Pictures. I then click "Choose..." to choose a new location to import to:

Then I get a dialog to choose where to copy the folders to. This is a totally normal Mac dialog:

until I choose a different disk (external disk) as the target, at which point I get a choose file/folder dialog that I have never seen before on Macintosh:

The problem with this dialog (besides its strangeness) is that it just doesn't work. If you click on the expand/contract triangles, about half the time the dialog disappears. But it doesn't choose the destination folder.

I know how to work around this bug (move the photos in the Finder to their destination, then import the catalog without the photos, delete the photos files from their old destination, and then show Lightroom where the photos were moved to), but this is completely strange. I have never seen a dialog like this in any program, Adobe or not. Is this new or has Lightroom always been like this? Is there something I can do to make Lightroom "act normal"?
Photo of Alan Harper

Alan Harper

  • 424 Posts
  • 84 Reply Likes
  • totally confused

Posted 2 years ago

  • 1
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 4309 Posts
  • 1571 Reply Likes
That is a weird one indeed. Does it happen with all external drives? How is the drive formatted?
Photo of Alan Harper

Alan Harper

  • 424 Posts
  • 84 Reply Likes
I haven't tried other drives (I thought your response would be "Of course Lightroom does this because...."). The drive is RAID 5 (SoftRAID) formatted as a totally normal case insensitive Mac volume.

Oh, and BTW, Merry almost Christmas!
(Edited)
Photo of Alan Harper

Alan Harper

  • 424 Posts
  • 84 Reply Likes
Hi Victoria, I have 5 disks: internal, external drive on a laptop mounted through "Target disk", and 3 RAID disks. I get the weird dialog format with all 3 RAID disks, and not with the two non-RAID (Apple-formatted) disks.
Photo of Alan Harper

Alan Harper

  • 424 Posts
  • 84 Reply Likes
This bug has disappeared with an update to MacOS Sierra 10.12.2. There was another, serious, incompatibility between SoftRAID RAID 5 volumes and Mac OS 10.12.1 (involving Disk Utility) that has also been solved with 10.12.2, so I assume that this was a problem introduced by Apple, that has now been fixed.
Photo of Carlos Cardona

Carlos Cardona

  • 285 Posts
  • 52 Reply Likes
With the import window open, go to Menu item View/Show View Options and DESELECT "Tags". The Tags column will disappear.