Photoshop CC 2018: Can't hide app on macOS

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  • Problem
  • Updated 3 months ago
  • (Edited)
My problem is very simple : impossible to hide Photoshop.
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serge.valli

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Posted 10 months ago

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Paddy Boocock

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Works fine for me on Mac on Sierra 10.13.3
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Cristen Gillespie

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It's not so simple if you don't tell us more. What OS are you on? If you look in the menu instead of using the kbsc, is it available to click on? Is the kbsc different from what you're expecting (mine isn't the default because I chose Cmd-H to hide Extras the first time I used it)?
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serge.valli

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I have High Sierra 10.13.3 but it was the same thing on previous OS, menu or kbsc do the same... I have to precise that sometimes it works.
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Hannah Nicollet, Official Rep

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Hi Serge,

Cristen is correct - we would like to help you but can we have some more information from you? There was a known issue with Photoshop stealing focus, but it should have been resolved. If there are new circumstances that have caused this to resurface we would like to know so that we could reproduce it and get it fixed.

Thanks,
Hannah
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serge.valli

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I'm not sure but I think this problem is gone with the last update.
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Nicole Scanlan

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I have exactly the same problem. Photoshop won't hide, regardless of using the shortcut or clicking "hide photoshop"
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John Cox

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same problem here, too - using high sierra / pshop will not hide with key commands or selecting it from the menu ...
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Does it happen from the moment you launch Photoshop? Does any other command work when this happens?
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John Cox

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yes from launch and on ... everything works when trying to hide - I also changed the key command and it still will not hide.
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photographer in edinburgh

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Same here. Latest Photoshop and OS 10.13.3. Works sometimes and not other times. cmd H stops working as well as from the Photoshop menu. Mac pro 5.1
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E.R. Flynn

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Yep. Same problem here. Mac High sierra 10.12.6. What gives? Memory leaks in the code?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Does every other command work? It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
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zJoriz

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I just discovered that Photoshop CC refusing to hide on my mac (Sierra) was because of the crop tool being active. The crop tool automatically starts when I fire up PS, so perhaps that was the problem in my case. Hopefully it solves other ppl's problems as well.

Just reproduced it:
- Open Photoshop: fine, can hide
- Open document in Photoshop, crop tool is active: fine, can hide
- drag on one of the corner handles to start cropping: CAN'T hide
- drag it back to the corner: CAN'T hide
- hit enter to 'apply' the crop: fine, can hide again.
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Kukurykus

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So that's a bug in Photoshop on MacOS as on Windows using Win D I can hide Ps in this specific case.
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Cristen Gillespie

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On my Mac (High Sierra), no tool seems to prevent me from hiding Photoshop, but I do have the kbsc set to Cmd-Ctrl-H, not Cmd-H, so perhaps that's a difference between us. Also, the 19.1.6 update may have fixed it now for everyone? I don't know since it didn't affect me.

I take it you want the Crop tool to be selected as soon as you launch PS? Unusual, but if cropping is your thing. . . <g>
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zJoriz

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Maybe I use it more often than I think I do and Photoshop remembers... I dunno.

As for cmd-H, I don't ever use that. But I do click between apps a lot while holding Alt. Or use right-click on a dock icon. Same idea...
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Cristen Gillespie

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Adobe will remember the last tool you used. It's another of those sticky settings written on quit. If you don't want it selected, just remember to press V for Move or M for Marquee before quitting.

And with an active crop, I can also hide PS holding alt to click on the icon in the dock, or right-clicking and using the menu, using the PS menu, and using my choice of kbsc for Hide Photoshop.

I don't know why your crop in 2018 is refusing to let you hide PS, but perhaps it's time to try deleting your Preferences and starting fresh? If you save a backup of your Settings file in your user Library, you can put everything back if that doesn't help. I often just prefer to go through and reset everything—sometimes there's a preference I come across that I've forgotten about or didn't even know was there, so it helps me stay current with the app. But I do know what a pain it is to have to set up all your presets and other interface preferences again, and it can be for nothing—deleting Preferences doesn't cure all ills.