Photoshop CC 2019: Can't Exports Artboards to .PSD After Updating

  • 2
  • Problem
  • Updated 4 weeks ago
  • (Edited)
Before I updated to CC2019 I created a workflow where I create versions of different templates in PS using artboards. Then I'd exports the artboards as separate .psd files for people in a different department to use. It worked wonderfully until I updated to the latest version of PS.

Now I get the error in the attached image below when I try to do this.

I've also attached screen grabs to get an idea of exactly what I'm trying to do.

I've tried flattening library elements and smart objects. I've tried all the different options in the export options panel. Nothing changes.

(was sent here by Adobe Customer Care on Twitter)







Photo of Mike Baldwin

Mike Baldwin

  • 3 Posts
  • 0 Reply Likes

Posted 4 weeks ago

  • 2
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14651 Posts
  • 1950 Reply Likes
Would it be possible to get a copy of a file that exhibits this error for us to troubleshoot? I can shoot you an email to get a link.
Photo of Mike Baldwin

Mike Baldwin

  • 3 Posts
  • 0 Reply Likes
Yeah, definitely.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14651 Posts
  • 1950 Reply Likes
Thanks. I'm going to email you. Need the linked assets for it to work.
(Edited)