Can't disconnect account on lightroom

  • 1
  • Problem
  • Updated 2 years ago
I'm trying to deactivate my Lightroom licence on my old PC so that I can use it on another one... The fact is that doing so I noticed that I am not able to disconnect from lightroom...  When I click on "disconnect from Adobe" it just does nothing... I had that on the version 6.0 and now still on the 6.5...

I don't know what to do to resolve it so maybe it is a bug ?
Someone know how to deactivate it with another way ?

thanks and bye
Photo of Daniel González López

Daniel González López

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  • confused and frustrated

Posted 2 years ago

  • 1
Photo of Steve Sprengel

Steve Sprengel, Champion

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Is there a "Help / Sign Out" in LR's help menu?  If so then do that, and just don't sign in, again. 

I am not sure where "disconnect from Adobe" is.  I use CC so maybe the terminology is different.