Lightroom CC: Can't add photos

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  • Updated 4 weeks ago
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Lightroom was messing up so I restarted computer. Still didn't work. I uninstalled and then shutdown and re installed and restarted again and nothing will fix it. When I click the plus sign to add photos it does absolutely nothing at all. I have tried everything. I cannot get it it to add photos at all and it deleted all my albums so thanks for that.

Lightroom CC version: 2.0.2 [ 20181023-1325-d74082d ] (Oct 23 2018)Operating system: Mac OS 10
OS Version: 10.14 [1]
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Posted 4 weeks ago

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Rikk Flohr, Official Rep

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Greetings Joe, 

It looks like you have two different problems going on.

1. You are unable to Add Photos

First step is to reset the Lightroom CC preferences: While holding down [Opt]/Alt]+[Shift] launch Lightroom CC.  Overwrite the preferences when prompted.  Can you add photos now.

2. You have Albums which have disappeared.  Is this only Albums and the Photos are still in All Photos or are the photos which were in those albums also missing?