canon 6d raw files will not open any more on lightroom 5, stopped working

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  • Problem
  • Updated 4 years ago
  • (Edited)
was using lightroom5 to open my canon 6d raw files but suddenly it stopped opening them saying that it can not read them was checking for updates but would not let me do so,as it has a latest version of update
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leo

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  • frustrated

Posted 4 years ago

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Steve Sprengel, Champion

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The message "files cannot be read" during an Import means the Destination of your Copy Import isn't writable so when LR tries to read the files after they have been copied, the files are not there.

Check the destination for the Copy Import that is specified on the upper-right of the expanded import panel. Make sure the destination is what you intend and that destination is writable.
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leo

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doesn't explain clear enough how to deal with the problem
still says: the following files were not imported because they could not be read (177)
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Steve Sprengel, Champion

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Change your import destination to a folder that LR can write files to.

Show us a screenshot of your import panel.
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Tony Wu, Employee

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can you please make sure your card or files is readable?