Cannot view picture in Revel Importer

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
Archived and Closed

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Starting one day, Revel Importer on one of my Andriod, all the pictures in Importer shown as a broken thumbnails. Though the pictures are actually good and viewable from other image viewers. I still can import the pictures and they look good on Elements. Just cannot see the picture on Revel Importer, all the same for any old or new taken pictures. Tried re-install and still the same. This makes me hard to see which one I want to import.
Photo of Chengwei Wu

Chengwei Wu

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Posted 5 years ago

  • 1
Photo of Pattie F.

Pattie F., Official Rep

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Hi Chengwei Wu,

Are you aware that we now have a full revel app for Android rather than the importer? Try installing that instead and you can import and export photos and view them all, comment, share, etc on your compatible android device.


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