Phbotoshop.com: Cannot view album slideshow despite the fact that I can see individual photos

  • 3
  • Problem
  • Updated 6 years ago
  • (Edited)
When I am logged onto my Photoshop.com Plus account I cannot play slideshows of albums. I get the message:

The album you were looking for no longer exists or is no longer available publicly.

I get this message when I am signed on to my account and can look at the photos individually. So obviously the album is there and I'm logged into my account. I recently upgraded from Elements 9 to Elements 10 if that makes any difference.
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Susan Ramsey

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  • frustrated

Posted 6 years ago

  • 3
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Brett N, Official Rep

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Do you still see the albums listed on the left hand side of the Photoshop Express Organizer?
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Harold

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I too am having this exact problem. All my Albums are fine and dandy here on my computer but if I click Slide Show on my photoshop.com site I get that same error:

The album you were looking for doesn't exist or is no longer available publicly.

Can anyone one help us? Thanks.

Harold House
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Harold

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Ok, someone from PS emailed me and it's fixed. Apparently you need to Share you album under Settings and then the Slip Show feature will work.

Harold House