Cannot use Photoshp CC, it is requesting a serial number

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  • Updated 4 years ago
  • Solved
  • (Edited)
I called the other day because Photoshop CC would not open wanted a serial number. I sent an hour on the telephone with Adobe support and was finally able to get the program to work. Today it will not work again. Back to the same problem.


Can someone call and help me.
Photo of Alan Pocrass

Alan Pocrass

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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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This is likely your problem: Creative Cloud applications ask for serial number:

Specifically I would check your host files: