Photoshop.com: Cannot upload from different countries

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  • Problem
  • Updated 6 years ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Removing Photoshop.com service category

I am on a month long trip and cannot upload images as I get a "Blocked Plug In" message when I try to get into my Library, never had it before. What do I do?

Made promises that I would post images from 10 different countries and can't even access anything other than as a viewer??
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Bill Hallier

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  • very frustrated

Posted 6 years ago

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Pattie F., Official Rep

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Bill-

I hope you are having a great trip. if you have already migrated your photoshop.com account to Revel, then you will not be able to upload anymore photos there. if you have not migrated. let me know and I will investigate.

You can, however, begin uploading your travel photos to Revel and share them from an album there.

if you can give me an indication of what you have done so far with migration, I can get you more information. Also, what browser are you using and what operating system?

Pattie
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Chris Cox

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Blocked Plugin could mean that you have an out of date version of Flash Player on your system, and you need to update the plugin.

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