Cannot update Photoshop CC to 14.1.1

  • 1
  • Problem
  • Updated 5 years ago
On my Macbook Pro 15 inches with Retina display ruunignOSX 19.8.5, everything is shown as up to date in Photoshop Help-Update, and Adobe CC Desktop also not show up any update for Photoshop CC as well.

Have tried uninstall, reinstall Adobe CC Desktop, Photoshop. But that doesn't help. I am still on 14.0 and no update for Phtotshop CC 14.1.1 show up

I have tried to download the 14.1.1 patch file following link in Adobe user forum, but the installation fail, stated that my Photoshop is not valid for update

Help please. Other CC update go smoothly
Photo of Sanchai Thiewprasertkul

Sanchai Thiewprasertkul

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Posted 5 years ago

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Photo of PECourtejoie

PECourtejoie, Champion

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Hello, some more info: is it an english version of Photoshop?
did you try to rename the the OOBE folder to OOBE.old in
Mac OS X : Macintosh HD>Library>Application support>Adobe>OOBE ? It sometimes helps with install issues.