Photoshop Elements: Internal Error 2329 when uninstalling

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  • Updated 7 years ago
  • (Edited)
Trying to remove PSE 5.0.2.

Fails.

Msg: Internal error 2329. 32 C:\Config.Msi\19a6bc5.rbf
Photo of Chris Mante

Chris Mante

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Posted 7 years ago

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Photo of Brett N

Brett N, Official Rep

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An error 2329 indicates that a file cannot be deleted during the uninstall process. The file in question, 19a6Bc5.rbf, is not one of ours.

Likely, there is a conflict with another application currently running that is accessing this file. I would suggest disabling all active background and foreground programs (there is an awful lot going on in your System Tray).

Additionally, this type of error could be an indication of damage to Windows itself. Repair may include reinstalling components (such as service packs and other updates). Please review:
http://support.microsoft.com/kb/2438651
http://support.microsoft.com/kb/290301 (Just replace "Office" with "Elements")