Photoshop.com : Cannot print a JPEG image at Shutterfly

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
  • (Edited)
Archived and Closed

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When online in myphotoshop, I am trying to print a photo. I click print and it takes me to the shutterfly page where I get the following message:
Cannot process non-JPEG image URL [http://api.photoshop.com/v1.0/account...]

I have double and triple checked and all my photos are saved in JPEG. All the files are saved as .jpg. What is going on?
Photo of Laurie Racenet

Laurie Racenet

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  • frustrated

Posted 6 years ago

  • 1
Photo of Amreek

Amreek, Employee

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Hello,

Thanks for bringing this issue to our notice. We are actively working on investigating and fixing it. Apologies for the inconvenience.

Thanks Again.

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