Cannot produce slide show quality video from elements 12 and premier elements 12

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  • Updated 5 years ago
  • (Edited)
I put together high quality slide shows with music of my own stored in an external hard drive. I installed my new photoshop elements 12 and premier elements 12. I attempt to output the finished project to premier, but it says I either have the clock wrong or am not on internet. I fixed the clock issue but still cannot output to premier (same message). Also, and most important right now, when I ask to make a file of my project, rather than outputting to premier elements the program works only about half through and then just quits working. I had elements 7 and produced a multitude of dvds with little problems. The Geek Squad installed this for me. Should I uninstall and reinstall? And if so, are there problems for me in doing that?
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Helen Houston

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Posted 5 years ago

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