Photoshop: Cannot open w/error "preferences file was invalid (has been deleted)"

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  • Updated 5 years ago
  • (Edited)
trying to open PShop, get boxed message; Could not initialize P Shop because the preferences file was invalid (has been deleted);
I have not deleted this file. Have re installed P Shop. Still get the same message,
please advise, Les Taylor
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Les Taylor

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Posted 5 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What version of Photoshop? What OS/version?

Any idea what changed between when it worked and stopped working? (OS update? ran a system cleaner?)