Photoshop: Cannot open w/error "preferences file was invalid (has been deleted)"

  • 1
  • Problem
  • Updated 5 years ago
  • (Edited)
trying to open PShop, get boxed message; Could not initialize P Shop because the preferences file was invalid (has been deleted);
I have not deleted this file. Have re installed P Shop. Still get the same message,
please advise, Les Taylor
Photo of Les Taylor

Les Taylor

  • 1 Post
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13977 Posts
  • 1668 Reply Likes
What version of Photoshop? What OS/version?

Any idea what changed between when it worked and stopped working? (OS update? ran a system cleaner?)