Cannot open or take photos in Express on iPhone

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  • Problem
  • Updated 5 years ago
  • (Edited)
Upgraded to latest photoshop express released end of April. Now I cannot open any photos from the camera roll or take photos from the app. It freezes in both cases. The app is unusable at this point.

I tried uninstall and reinstall of the app and nothing changed.

I have iPhone 4s with iOS 7.1.1

I also have Photoshop touch and it works fine on the same phone.
Photo of Pawel Zieminski

Pawel Zieminski

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Posted 5 years ago

  • 1
Photo of Pawel Zieminski

Pawel Zieminski

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I've solved it by enabling location services and cellular data for the application. Not sure why the editor needs cellular data, but it won't work without it.