Cannot open files in Photosshop in CS5 Design Premium

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  • Problem
  • Updated 5 years ago
I cannot open or place ANY file types in Photoshop including JPEG, TIFF or EPS. Each time I try I get an error message and a different error message for each file format. TIFF: Could not complete your request because it is not the right kind of document. EPS: Could not complete your request because Photoshop was unable to parse the PostScript. PDF: (Converted) The network path could not be found. JPEG: Could not complete your request because a JPEG marker segment length is too short.(The file may be truncated or incomplete). There is an error for all files types. This issue started yesterday morning for the first time.


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  • frustrated

Posted 5 years ago

  • 2
Photo of Jeanne Apelseth

Jeanne Apelseth

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I have seen several people having this issue. I wonder if it is related to the security breach at Adobe?
Photo of Chris Cox

Chris Cox

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Generally this means that the files are corrupt (could mean a bad disk drive if there are many), or that the files were saved with the wrong file extension (and a TIFF file cannot be parsed as a JPEG).