Cannot login to the Adobe product user forums

  • 2
  • Problem
  • Updated 2 years ago
I have never had this problem before. But when I try to log into the Lightroom or Camera Raw forums I click on the "sign in" link, the sign in page appears, but there are no input boxes. My browser doesn't show that it is still trying to load. It appears that other people are not having this problem because there are new topics being posted. I just cannot get in. I'm using Windows 7 and Google Chrome.
Photo of James Hess

James Hess

  • 224 Posts
  • 34 Reply Likes

Posted 5 years ago

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Photo of Martin Koch

Martin Koch

  • 9 Posts
  • 0 Reply Likes
Hello! I have a similar issue, when I am in the Forum and try to login the adobe login page pops up,
login is successfull and the adobe website itself shows that I am logged in, but still not on the forum.

When I click then again on sign in it opens the adobe site showing my name on the top right, ...

What I have is that I do not allow third party cookies.

Its not a problem on other single sign on (SSO) pages I use, so it looks a bit to me that the
Adobe site is doing something not ideal here.

The workaround is to enable 3rd party cookies.
The impact for me is that I might only enable it when I want to post a question, but I usually
am to annoyed to do this to answer questions / contribute to the forum.

I would really appreciate if this gets fixed!