Cannot import Hasselbald FFF files into Lightroom 3.5 Candidate.

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  • Updated 7 years ago
Hi, I posted a question earlier, but wanted to direct this to the developers/engineers to see if my problem with Adobe Lightroom 3.5 Candidate is a bug issue or because of an unsupported camera model.

I've tried importing Hasselbald FFF files into this new version of Lightroom, and was not able to. When attempting to do so, I get the dialogue " The file is from a camera which is not recognized by the raw format support in Lightroom." However the documentation for 3.5 states: Hasselblad “FFF” files created by the Hasselblad Phocus software for currently supported models are also now supported. My camera a Hasselblad H3DII-31 is currently supported on Phocus, and shoots FFF files when tethered. I don't understand if there is some glitch here, or possibly only the newest H4D cameras are supported? However that doesn't seem to make sense, since they shoot the same FFF file format.

Thanks, Jeff Stasney
jeff@jeffstasney.com
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Jeff Stasney

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  • confused

Posted 7 years ago

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Michelle Qi, Employee

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Which version of the Phocus did you use to create the file? You will need to use Phocus 2.6+. Thanks.
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Jeff Stasney

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Used Phocus 2.6.4, and tried the previous version 2.6.2 as well.
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Michelle Qi, Employee

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Is it possible to send in your file? You can use yousendit.com and my email is mqi@adobe.com. Thank you!
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Jeff Stasney

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Thanks Michelle, I've sent you a couple of files. One shot tethered directly to Phocus, that will not import to Lightroom 3.5, and one shot originally to a CF Card, then imported to Phocus, that will import to Lightroom 3.5.

Jeff
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Alex Delfanne

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Hi I'm experiencing the same problem as well but with Camera Raw via Bridge:

"The Photoshop Camera Raw plug-in did not recognise the format of this file.."

Camera: Hasselblad H3DII39MS > FFF
OS: Windows 7 - Phocus 2.6.2
Software: Bridge > Camera Raw 6.4.1

Alex
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Eric Chan, Camera Raw Engineer

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There are some FFF files that the RC version does not read, but the final version will fix this.
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Jeff Stasney

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Thanks Eric, are you speaking of Camera Raw, or Lightroom 3.5 Candidate.
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Misha Gravenor

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I also can't import my FFF's. Phocus 2.6.4 os x 10.7.1 Hasselblad H3DII50 tethered of course...
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Eric Chan, Camera Raw Engineer

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Jeff and Misha, yes, this problem should be fixed in the final release versions of Camera Raw 6.5 and Lightroom 3.5. It shouldn't be long; thanks for your patience.