LIGHTROOM CC - Cannot view photos before importing

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  • Problem
  • Updated 3 years ago
  • (Edited)
Why can I not preview my pictures before importing them? I have Windows 10 and downloaded the LR 2015.3. I cannot see any of the thumbnails before importing my pictures (which makes going through 5000 pictures very difficult). They are blank, grey boxes. All files look like this (.mov, .jpg). Per customer support, I turned off Graphic Processor but that is all they helped with. Still doesn't preview the pictures from my hard drive.
Photo of rachel decelle

rachel decelle

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  • annoyed

Posted 3 years ago

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