ELEMENTS 12: Cannot retain a saved Gradient

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  • Updated 4 years ago
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I have PS Elements 12. I created a new gradient and saved it. When I restart PS, the new gradient is not in the Gradient Editor dialog box. Why?
The Gradient was created as follows:- 1) Gradient tool was selected from the toolbox. 2) Selected the Gradient Editor dialog box. 3) In the Preset section, I selected a gradient to which I based my new gradient. 4) Selected Black from the colour swatch. 5) Clicked OK. 6) Entered name "Black to Transparent". 7) Clicked Add to preset. 8) Clicked OK.
The new Gradient appears in the Gradient Fill. It remains in the PS while PS is active. Once PS is terminated and restarted another time, the new Gradient is not present. I go through the whole process to use the new gradient. Did I miss a step to insure the new Gradient remain permanent?
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Joe Meilak

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Posted 4 years ago

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Chris Cox

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Sounds like your preferences aren't getting saved for some reason - the most common cause would be a permissions problem on your preferences directory.