Photoshop: Cannot reinstall CS4

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  • Updated 2 years ago
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  • (Edited)
WIN 10 CRASHES, reformated HD. Cannot re-install CS4 or any part of Creative Suite ($900 USD). ADOBE customer service authorized the software, then revoked my license. He had undeniable info. Punjob said to ask you guys.  ( watched this happen on a duel monitor) OK, so how do I get my software to work again?
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Robert Davis

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Posted 2 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Robert, It looks like you have CS4 Web Premium (international english) serial # for Windows OS registered to your Adobe ID (the email address you've used to log in and post here). You should be able to download an installer from here and use your serial # to activate: https://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html

It appears from our records that you activated the software earlier today. Were you able to activate on one of your systems and you're having trouble activating on another? Let us know if you're still having an issue.
(Edited)
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Robert Davis

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I was able to recover a back-up.
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Robert Davis

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thanks Adobe, you revoked my license all together with out provocation or due process. That is dastardly if not down right theft.