I have Photoshop Elements 9.0 for Mac and PC. Even both serial numbers are registered at my account, I cannot register my product from within the program. And when Elements downloads the updates the update fails. why? I am currently running Mac OS Sierra
I have the same problem. No response from this company at all. Very bad service on this issue. I purchased this year's ago and never used it . Not sure why but they have given no response to me at all. Good luck.