Cannot print from Photoshop CC to HP DesignJet 100 Plus (Windows 8.1)

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  • Problem
  • Updated 3 years ago
PRINTER PROBLEM

Photoshop CC. Release 2014.2.2
HP DesignJet 100 Plus. Driver v7.00, Data File ver 2.1
Windows 8.1

When I select the HP Designjet 100 Plus (connected via USB) as the printer,
and then hit "Print Settings",
then Photoshop presents me with the Settings dialog box for another printer - the one selected at the time the document was last saved.

When the DesignJet 100 Plus is set as the default printer in Windows
and I select the printer in Photoshop CC
and select Printer Settings
then I get the error message: "because no default printer has been selected"
or Photoshop will stop working.

This also occurs when attempting to print a new unsaved document.

From Photoshop CC I can print successfully to two other HP inkjet printers (C4700 and C5100).

From Illustrator CC and Acrobat, I can print successfully to the HP DesignJet 100 Plus and all other printers.

PDF files produced from Photoshop will print to the HP DesignJet 100 Plus without problem from Acrobat.
Photo of Shelley Johnson

Shelley Johnson

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Posted 3 years ago

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