Cannot Place PNG Files into/onto Photoshop document

  • 1
  • Problem
  • Updated 6 months ago
Windows 10
Photoshop CC 2018 - ver 19.0
Dragging PNG file from Explorer onto Photoshop window generates error:





Seems like only certain PNG  See this file: https://drive.google.com/file/d/0Bwsbw0jDxaE1R1dZRWQ3X25kdFU/view?usp=sharing
Photo of Micah Burke

Micah Burke

  • 30 Posts
  • 6 Reply Likes
  • frustrated

Posted 7 months ago

  • 1
Photo of Yves Crausaz

Yves Crausaz

  • 197 Posts
  • 20 Reply Likes
On macOS 10.12.6 and PS CC 19.0, no problème, the new layer is
Photo of Karina Papich

Karina Papich

  • 1 Post
  • 0 Reply Likes
I'm on PC Windows 10, CC 19.0 , same error occurring, had to revert to cc 2017 1.2 release to fix the problem.
Photo of Todd Shaner

Todd Shaner, Champion

  • 916 Posts
  • 280 Reply Likes
The PNG file you posted has a resolution of 1 pixel/meter, which is causing the PS error message. Try changing the AE Export to some larger value like 72ppi.