Elements 13: Cannot install 32 bit version to 64 bit Windows 7 computer

Hello dEchols

Epson gave the right advice.  You can run your old Twain driver or run WIA support, and both are the same.  if you see a difference, you should not.  If you just prefer Twain over WIA because you utilized it in XP, the WIA support for XP is not the same kind in Windows 7, 8, or 10.  A 64 bit and 32 bit environment is not the same per each type of Windows Operating System but they should be backward compatible but only if you designate Windows to chose that mode.  The page frames are larger in 64 bit than in 32 bit systems, and unless you choose the mode, your apps will look for smaller page frames to place its app.  Then again, if you have a 16 bit app, and if it doesn't find a smaller page frame to run in, 16 bit apps have been known to begin changing the entire system including its page frames to 16 bit by "making" smaller page frames, so be aware of what you are using.  You could get a blue screen.  You can change your app to run in 32 bit compatible mode (or XP compatible mode) in Windows 7 and then it'll run in your Windows 7 64 bit environment as usual.  To do that you need to Run as Administrator.  To do that follow these steps: 

1. Simply right click the icon and select "Run as Administrator".  Now run it in compatibility mode.
2. Run in Compatible mode, right-click the icon, then choose "properties" and choose the 'compatibility' tab, then check-mark the "Run in Compatibility Mode" box.   

To summarize:  
Most apps won't have a problem running, as 64 bit is fully compatible with 32 bit software as long as you run it in 32 bit mode.  16 bit apps cannot run in a 64 bit OS.  BTW, a WIA driver is fine to run in 64 bit.  You can resolve all of this by downloading the proper driver for your scanner for Windows 7 64 bit.  Epson has those.  A WIA driver runs fine in Adobe Photoshop or in Elements as long as it's a 64 bit driver.  Try downloading the correct driver set, for your particular scanner.  I have 8 scanners and 5 computers.  I have a scanner from an old XP machine (still running) and I found a driver from Epson to run its old Epson scanner from 1998, in Windows 10.  

I didn't like WIA in 32 bit systems, but in 64 bit system WIA works great.  Twain was eliminated from Windows 10 so I use WIA.  You might get used to the change.   

Steve Lehman, MCSE responding, for Adobe Products

dEchols

I was referring to Adobe App, as an App.  (Windows 7 does have compatible mode)  Above I said that since the real problem is scanner compatibility, my after thought was to install a new scanner driver for your early model scanner.  You didn't say which Epson model you have.  If you check the Epson support site, there could be a driver listed.  If there wasn't before, check again, sometimes it takes awhile for them to post one.  I think that's your best way to resolve this.   

For our own examples:   I build computers and mess with lots of software, but in my side business, we have a team of commercial photographers who need imaging machines for processing photo negatives, even for the (vintage) Brownie camera from 1956.  We are one of 3 who do those.  Our shop is not a copy-center, its a digital re-imaging process lab.  We have every digital and analog machine plus a dark room.  

Our older scanners might help you know scanners better:   
For our Epson 1250 from 1997, and there is a 32 bit and a 64 bit driver.  We didn't find it until Windows 10 hit the market.  Now, if you would like to update to a newer scanner I will recommend our Epson v800 scanner, sold to commercial operators, and if you use your scanner often, it's probably a good buy for home use.    If you need something larger, I can recommend our 17 inch Epson GT 15000 dating back to 2005, and as it is not improved often, its drivers become scarce, but we can find them if we wait long enough.  One was almost delivered to us in January and we have it now!   Like you, sometimes we need to wait a longer to find one.  For example, we didn't find a new driver for our 60 inch Epson 'slot' scanner, but after we bought our 48 inch 'slot' scanner as a replacement, Epson issued an updated driver for the 60 inch.  They are only image machines in different sizes and their drivers are almost the same.   

My best advice is keep checking Epson Support for drivers.  To do so, jump to this site, enter your scanner model number, then go through its wizard.  If not here, check back. https://epson.com/Support/sl/s


Steve Lehman, MCSE responding   

Big Postscript:  

Most older models such as those that use Twin drivers have been retired.  You may only find a generic driver for your scanner from a driver provider that wants to help those with older models with Twain.  Even then, they may not have Twain in their driver.  One provider is www.hamrick.com with VueScan software.  This is a qualified distributor, and VueScan has been on the market for almost every Windows version and works older scanners on every Windows OS.  VueScan has most everything including OCR.  It may not seat itself in your Elements software, as each application can operate differently.  

At hamrick, at its bottom-left corner, there is a link that leads to a list of older scanners.  The drivers may be 32 bit (again).  If so, download VueScan to scan images into a file that can be pulled into Elements, later.  

Epson sold VueScan under the name of GT7200U, to foreign countries and allowed other scanners to borrow VueScan for its own scan software.  Canon has VueScan for its bonus software.   WIA is the driver of choice among professionals.  To be frank, Twain had short calls.  Below, you will find that WIA and Twain were used together.

My suggestion to buy a newer scanner, stands.  I have been inside many printers and scanners and I can assure you that most brands cross-build their machines with a mix bag inside.  It's common to find Canon parts in a HP.  Cannon scanners have hardware parts from Epson and Epson software too.  Most pros won't use a scanner without Canon parts inside, only for Canon's camera reputation.   Then again, some pro's like myself have a 5 or more cameras, with Canon and Nikon both.  It depends if we want images fast on a Canon, or if we can take our time to set a camera computer on a Nikon.   Among our 5 cameras, I usually select 2 to 3 cameras for a shoot, both digital and film.  Canon sets up faster.  Nikon has more settings and I can get more out of it.  Nikon can use after-market lenses but the lens lacks auto-features, and I always go back to the Nikor lenses that work with a Nikon.  There's so many reasons for a pro to select certain brands.   Decide with confidence.  When it comes to scanners, most are alike, it's the software that does the job.  Try Vuescan, or buy another scanner.  Pro's buy equipment whenever Windows changes compatibility.    

Let's get the truth out about WIA and Twain.  WIA worked in cameras.  WIA always used Twain as its support, as Twain had a compatibility layer for WIA to work with Twain.  Most of the time, both worked together, and you probably didn't notice.  This link will explain the differences between WIA, Twain, Sane and other driver programming.  http://www.dynamsoft.com/blog/document-imaging/document-scanning-twain-wia-isis-sane/

Steve Lehman MCSE responding