Photoshop CC 2015.5: Cannot exit text layer

  • 6
  • Problem
  • Updated 3 months ago
  • (Edited)
Neither Escape nor Enter, or clicking confirm or cancel in the toolbar will exit the text tool.
Cannot click on another layer or select another tool. Even some of the menu items in the top menu are disabled. I can still type, but can't do anything else. The only way out is to force quit photoshop.

CC 2015.5
Mac OSX 10.11.5
Photo of Craig Evans

Craig Evans

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  • Frustrating

Posted 2 years ago

  • 6
Photo of David

David, Official Rep

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Howdy Craig,

What happens when you press ESC or if you click either of the buttons in the menu bar (the O to commit and the X to cancel) or if you click somewhere else on the canvas?

Did this work with the previous version?

What other apps do you have running?

Thanks,
David
Photo of Antonio Rusevski

Antonio Rusevski

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I have the same problem as well since i updated it to 2015.5.

If i am making change in a paragraph, pressing ESC will not do anything. Meaning you can't get out of the text layer. You can still type in the text layer, but that's pretty much you can do. The toolbar stops responding, and in the menu bar you can only access the 'view' and 'window' tab.

This happens randomly, it will work fine and then all of a sudden it stops and it makes it difficult to work because you have to force quit photoshop and hopefully you've saved your file in the mean time.

The only apps that are active is Chrome, OSX mail app, Slack and Acrobat DC.

2015.5 has been a nightmare, from disappearing text, to not being able to adjust paragraph text bounding boxes to this.
(Edited)
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David, Official Rep

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Howdy Antonio and Craig,

Would either of you be available to do a web-hosted screenshare to demo this problem?  All you need is a connection to the Internet and (ideally) a phone line I can call to talk.  I'd like to see the problem and try and figure out what factors trigger it or can be used to avoid it.  I've never seen this problem in-house, but, cards on the table, I was on leave for the entirety of the last development cycle.  Anyway, if you're amenable, just respond here and I'll email you all the details.

Thanks,
David
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David, Official Rep

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Also, you say it doesn't happen all the time?  What are you doing when it happens, both in PS and in other app windows?  Also, have you tried trashing your preferences?  I spoke with a couple colleagues who were here during the last cycle and this never came up during testing in-house or beta-testing.  I'm thinking there is one more element involved.  Could you please post your System Info (found under Help > System Info) here?  That might provide the smoking gun we need.

Thanks!
Photo of Antonio Rusevski

Antonio Rusevski

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I forgot to add I also had the Adobe Preview app running as I was doing some mobile designs.  Basically I was switching back and forth between two PSD files, copy and pasting text.

It will be hard to do web-hosting as it appears to be random and don't know when it will occur and I have a lot of things to do today.

Attached is my system info:

Adobe Photoshop Version: 2015.5.0 20160603.r.88 2016/06/03:23:00:00 CL 1078833  x64Operating System: Mac OS 10.11.5
System architecture: Intel CPU Family:6, Model:60, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Physical processor count: 4
Processor speed: 3200 MHz
Built-in memory: 8192 MB
Free memory: 3046 MB
Memory available to Photoshop: 7222 MB
Memory used by Photoshop: 70 %
Alias Layers: ^0
Modifier Palette: Disabled.
Design Space: Enabled.
3D Multitone Printing: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
Display Bounds: top=0, left=2560, bottom=1200, right=4480
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="NVIDIA GeForce GT 755M OpenGL Engine"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="NVIDIA GeForce GT 755M OpenGL Engine"
glgpu[0].GLRendererID=16918311
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Apr 26 2016 00:05:53)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=1024
clgpu[0].CLName="GeForce GT 755M"
clgpu[0].CLVendor="NVIDIA"
clgpu[0].CLVendorID=16918272
clgpu[0].CLDriverVersion="10.10.10 310.42.25f01"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=4.20566e+10
clgpu[0].CLCompute=61.6468
License Type: Subscription
Serial number: 94070587450993436418
GUIDBucket:
  bucket: 169
  test: ReduceUXFriction
Application folder: /Applications/Adobe Photoshop CC 2015.5/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 1.01T, 692.1G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/Plug-Ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2015.5/Plug-ins/

Installed components:

   AdbePM.framework   AdbePM   2.5.00.37723   1.573920
   adobe_caps.framework   adobe_caps   10.0.0.5   1.584361
   AdobeACE.framework   AdobeACE   2.20.02.36408   79.573668
   AdobeAGM.framework   AdobeAGM   4.30.60.36408   79.573668
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390
   AdobeBIB.framework   AdobeBIB   1.2.03.36408   79.573668
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   79.573668
   AdobeCoolType.framework   AdobeCoolType   5.15.00.36408   79.573668
   AdobeCrashReporter.framework   AdobeCrashReporter   7.3.2   
   AdobeExtendScript.framework   AdobeExtendScript   4.5.6.4   80.1060872
   AdobeJP2K.framework   AdobeJP2K   1.2.2.36027   79.261706
   AdobeLinguistic.framework      21429   
   AdobeMPS.framework   AdobeMPS   5.8.1.36043   79.571748
   AdobeOwl.framework   AdobeOwl   5.2.11   
   AdobePDFL.framework   AdobePDFL   15.0.0.36274   79.182661
   AdobePDFSettings.framework   AdobePDFSettings   1.4   
   AdobePIP.framework   AdobePIP   7.3.1.128.44549   
   AdobeScCore.framework   AdobeScCore   4.5.6.4   80.1060872
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.36043   79.571757
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.571757
   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"
   AdobeXMP.framework   AdobeXMPCore   79.159284   79.159284
   AdobeXMPFiles.framework   AdobeXMPFiles   79.159284   79.159284
   AdobeXMPScript.framework   AdobeXMPScript   79.159284   79.159284
   ahclient.framework   ahclient   2.0.0.1   
   AIDE.framework   AIDE   1.5.0.36070   79.571906
   aif.framework   aif   6.0.00.1   1.
   amtlib.framework   amtlib   10.0.0.3   
   boost_date_time.framework   boost_date_time   10.0.0.0   
   boost_filesystem.framework   boost_filesystem   10.0.0.0   
   boost_signals.framework   boost_signals   10.0.0.0   
   boost_system.framework   boost_system   10.0.0.0   
   boost_threads.framework   boost_threads   10.0.0.0   
   Cg.framework   NVIDIA Cg      
   CIT.framework         
   CITThreading.framework         
   dvaaudiodevice.framework   dvaaudiodevice   10.0.0.0   
   dvacore.framework   dvacore   10.0.0.0   
   dvamarshal.framework   dvamarshal   10.0.0.0   
   dvamediatypes.framework   dvamediatypes   10.0.0.0   
   dvametadata.framework   dvametadata   10.0.0.0   
   dvametadataapi.framework   dvametadataapi   10.0.0.0   
   dvametadataUI.framework   dvametadataUI   10.0.0.0   
   dvaplayer.framework   dvaplayer   10.0.0.0   
   dvatransport.framework   dvatransport   10.0.0.0   
   dvaui.framework   dvaui   10.0.0.0   
   dvaunittesting.framework   dvaunittesting   10.0.0.0   
   dynamiclink.framework   dynamiclink   10.0.0.0   
   ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"
   ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"
   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"
   LogSession.framework   LogSession   7.3.1.128.44549   
   manta.framework   manta   2.0.00.1   1.
   mediacoreif.framework   mediacoreif   10.0.0.0   
   PlugPlugExternalObject.framework      7.0.0.50   
   PlugPlugOwl.framework   PlugPlugOwl   7.0.0.50   
   UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"
   WRServices.framework   WRServices   12.0.0   12.0.0.1000


Required plug-ins:

   3D Studio 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Accented Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 17.0.0, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Average 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “Average.plugin”
   Bas Relief 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   BMP 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Camera Raw 9.6 (625), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 9.6 (625), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Charcoal 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Chrome 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Cineon 17.0.0  ©2002-2016 Adobe Systems Incorporated - from the file “Cineon.plugin”
   Clouds 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”
   Collada DAE 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Color Halftone 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Colored Pencil 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   CompuServe GIF 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Conté Crayon 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Craquelure 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 17.0.0  Copyright © 2003-2016 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Crosshatch 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Crystallize 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Cutout 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Dark Strokes 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   De-Interlace 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Dicom 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “dicom.plugin”
   Difference Clouds 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”
   Diffuse Glow 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Displace 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Dry Brush 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Eazel Acquire 17.0.0  Copyright © 2007-2016 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
   Entropy 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Export Color Lookup Tables 17.0.0  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”
   Extrude 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   FastCore Routines 17.0.0  ©1990-2016 Adobe Systems Incorporated - from the file “FastCore.plugin”
   Fibers 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Film Grain 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Filter Gallery 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Flash 3D 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Fresco 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Glass 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Glowing Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Google Earth 4 KMZ 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Grain 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Graphic Pen 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Halftone Pattern 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   HDRMergeUI 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
   HSB/HSL 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   IFF Format 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   IGES 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Ink Outlines 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   JPEG 2000 17.0.0  Copyright © 2001-2016 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
   Kurtosis 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Lens Blur 17.0.0, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
   Lens Correction 17.0.0, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
   Lens Flare 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Liquify 17.0.0, Copyright © 2001-2016 Adobe Systems Incorporated - from the file “Liquify.plugin”
   Matlab Operation 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
   Maximum 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Mean 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Measurement Core 17.0.0  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
   Median 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Mezzotint 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Minimum 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   MMXCore Routines 17.0.0  ©1990-2016 Adobe Systems Incorporated - from the file “MMXCore.plugin”
   Mosaic Tiles 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Multiprocessor Support 17.0.0  Copyright © 1990-2016 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
   Neon Glow 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Note Paper 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   NTSC Colors 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
   Ocean Ripple 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   OpenEXR 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Paint Daubs 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Palette Knife 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Patchwork 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Paths to Illustrator 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   PCX 17.0.0  ©1989-2016 Adobe Systems Incorporated - from the file “PCX.plugin”
   Photocopy 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Photoshop 3D Engine 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
   Photoshop Touch Copyright ©2013-2016 Adobe Systems Incorporated - from the file “PSDX.plugin”
   Picture Package Filter 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
   Pinch 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Pixar 17.0.0  ©1989-2016 Adobe Systems Incorporated - from the file “Pixar.plugin”
   Plaster 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Plastic Wrap 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   PLY 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   PNG 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Pointillize 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 17.0.0  ©1989-2016 Adobe Systems Incorporated - from the file “PBM.plugin”
   Poster Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   PRC 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Radial Blur 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Radiance 17.0.0  ©2003-2016 Adobe Systems Incorporated - from the file “Radiance.plugin”
   Range 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Render Color Lookup Grid 17.0.0  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”
   Reticulation 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Ripple 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Rough Pastels 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Save for Web 17.0.0, Copyright © 1999-2016 Adobe Systems Incorporated - from the file “Save for Web.plugin”
   ScriptingSupport 17.0.0, Copyright © 2016 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
   Shake Reduction 17.0.0, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”
   Shear 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Skewness 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Smart Blur 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Smudge Stick 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Solarize 17.0.0  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “Solarize.plugin”
   Spaces 17.0.0, Copyright © 2015 Adobe Systems Incorporated - from the file “Spaces.plugin”
   Spatter 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Spherize 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Sponge 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Sprayed Strokes 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Stained Glass 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Stamp 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Standard Deviation 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   STL 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Sumi-e 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Summation 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Targa 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Texturizer 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Tiles 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Torn Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Twirl 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   U3D 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Underpainting 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Vanishing Point 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
   Variance 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Virtual Reality Modeling Language | VRML 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Water Paper 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Watercolor 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Wave 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Wavefront|OBJ 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Wind 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 17.0.0  ©1989-2016 Adobe Systems Incorporated - from the file “WBMP.plugin”
   ZigZag 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   Recent Files  1.2.0 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”
   com.adobe.inapp.purchase  2.4.83 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”
   Libraries  2.4.83 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”
   Start  1.2.0 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  3.0.5 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”
   Device Preview  1.2.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.preview20155/PSPanel/panel.html”
   com.adobe.preview.loader  1.2.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.preview20155/PSLoader/loader.html”
   Export As  3.0.5 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

Installed TWAIN devices: NONE
Photo of Craig Evans

Craig Evans

  • 3 Posts
  • 0 Reply Likes

Hi David


As Antonio said, it doesn't happen all the time, so trying to demo the problem will be difficult. It's just happened to me again now, and it was right after after opening a file, while another file was open, I quickly hit 'T' on the keyboard to select the text tool, and quickly clicked on some text. When hitting escape, nothing happens. Also CMD + Enter, anything in the tool bar, and trying to quit the app properly (CMD + Q, or selecting 'quit' from the dock) did nothing. The only option is to force quit.


Apps I had open this time were Chrome, Preview and Spotify.




SYSTEM INFO

-

Adobe Photoshop Version: 2015.5.0 20160603.r.88 2016/06/03:23:00:00 CL 1078833  x64

Operating System: Mac OS 10.11.5

System architecture: Intel CPU Family:6, Model:60, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2

Physical processor count: 4

Processor speed: 3200 MHz

Built-in memory: 12288 MB

Free memory: 7178 MB

Memory available to Photoshop: 10947 MB

Memory used by Photoshop: 70 %

Alias Layers: ^0

Modifier Palette: Disabled.

Design Space: Enabled.

3D Multitone Printing: Disabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Main Display

Display Bounds: top=0, left=0, bottom=1440, right=2560

Display: 2

Display Bounds: top=360, left=2560, bottom=1440, right=4480

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

glgpu[0].GLVersion="2.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1024

glgpu[0].GLName="NVIDIA GeForce GT 755M OpenGL Engine"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="NVIDIA GeForce GT 755M OpenGL Engine"

glgpu[0].GLRendererID=16918311

glgpu[0].HasGLNPOTSupport=1

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2 (Apr 26 2016 00:05:53)"

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=1024

clgpu[0].CLName="GeForce GT 755M"

clgpu[0].CLVendor="NVIDIA"

clgpu[0].CLVendorID=16918272

clgpu[0].CLDriverVersion="10.10.10 310.42.25f01"

clgpu[0].CUDASupported=0

clgpu[0].CLBandwidth=3.30421e+10

clgpu[0].CLCompute=60.5469

License Type: Subscription

Serial number: 91190596084785825557

GUIDBucket:

  bucket: 54

  test: Butler

Application folder: /Applications/Adobe Photoshop CC 2015.5/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 930.4G, 767.0G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/Plug-Ins/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2015.5/Plug-ins/


Installed components:


   AdbePM.framework   AdbePM   2.5.00.37723   1.573920

   adobe_caps.framework   adobe_caps   10.0.0.5   1.584361

   AdobeACE.framework   AdobeACE   2.20.02.36408   79.573668

   AdobeAGM.framework   AdobeAGM   4.30.60.36408   79.573668

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390

   AdobeBIB.framework   AdobeBIB   1.2.03.36408   79.573668

   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   79.573668

   AdobeCoolType.framework   AdobeCoolType   5.15.00.36408   79.573668

   AdobeCrashReporter.framework   AdobeCrashReporter   7.3.2   

   AdobeExtendScript.framework   AdobeExtendScript   4.5.6.4   80.1060872

   AdobeJP2K.framework   AdobeJP2K   1.2.2.36027   79.261706

   AdobeLinguistic.framework      21429   

   AdobeMPS.framework   AdobeMPS   5.8.1.36043   79.571748

   AdobeOwl.framework   AdobeOwl   5.2.11   

   AdobePDFL.framework   AdobePDFL   15.0.0.36274   79.182661

   AdobePDFSettings.framework   AdobePDFSettings   1.4   

   AdobePIP.framework   AdobePIP   7.3.1.128.44549   

   AdobeScCore.framework   AdobeScCore   4.5.6.4   80.1060872

   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.36043   79.571757

   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.571757

   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

   AdobeXMP.framework   AdobeXMPCore   79.159284   79.159284

   AdobeXMPFiles.framework   AdobeXMPFiles   79.159284   79.159284

   AdobeXMPScript.framework   AdobeXMPScript   79.159284   79.159284

   ahclient.framework   ahclient   2.0.0.1   

   AIDE.framework   AIDE   1.5.0.36070   79.571906

   aif.framework   aif   6.0.00.1   1.

   amtlib.framework   amtlib   10.0.0.3   

   boost_date_time.framework   boost_date_time   10.0.0.0   

   boost_filesystem.framework   boost_filesystem   10.0.0.0   

   boost_signals.framework   boost_signals   10.0.0.0   

   boost_system.framework   boost_system   10.0.0.0   

   boost_threads.framework   boost_threads   10.0.0.0   

   Cg.framework   NVIDIA Cg      

   CIT.framework         

   CITThreading.framework         

   dvaaudiodevice.framework   dvaaudiodevice   10.0.0.0   

   dvacore.framework   dvacore   10.0.0.0   

   dvamarshal.framework   dvamarshal   10.0.0.0   

   dvamediatypes.framework   dvamediatypes   10.0.0.0   

   dvametadata.framework   dvametadata   10.0.0.0   

   dvametadataapi.framework   dvametadataapi   10.0.0.0   

   dvametadataUI.framework   dvametadataUI   10.0.0.0   

   dvaplayer.framework   dvaplayer   10.0.0.0   

   dvatransport.framework   dvatransport   10.0.0.0   

   dvaui.framework   dvaui   10.0.0.0   

   dvaunittesting.framework   dvaunittesting   10.0.0.0   

   dynamiclink.framework   dynamiclink   10.0.0.0   

   ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"

   ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"

   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"

   LogSession.framework   LogSession   7.3.1.128.44549   

   manta.framework   manta   2.0.00.1   1.

   mediacoreif.framework   mediacoreif   10.0.0.0   

   PlugPlugExternalObject.framework      7.0.0.50   

   PlugPlugOwl.framework   PlugPlugOwl   7.0.0.50   

   UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"

   WRServices.framework   WRServices   12.0.0   12.0.0.1000



Required plug-ins:


   3D Studio 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Accented Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 17.0.0, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

   Angled Strokes 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Average 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “Average.plugin”

   Bas Relief 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   BMP 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Camera Raw 9.6 (625), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Camera Raw Filter 9.6 (625), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Charcoal 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Chrome 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Cineon 17.0.0  ©2002-2016 Adobe Systems Incorporated - from the file “Cineon.plugin”

   Clouds 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Collada DAE 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Color Halftone 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Colored Pencil 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   CompuServe GIF 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Conté Crayon 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Craquelure 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 17.0.0  Copyright © 2003-2016 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Crosshatch 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crystallize 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Cutout 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Dark Strokes 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   De-Interlace 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dicom 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “dicom.plugin”

   Difference Clouds 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Diffuse Glow 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Displace 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dry Brush 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Eazel Acquire 17.0.0  Copyright © 2007-2016 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

   Entropy 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Export Color Lookup Tables 17.0.0  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

   Extrude 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   FastCore Routines 17.0.0  ©1990-2016 Adobe Systems Incorporated - from the file “FastCore.plugin”

   Fibers 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Film Grain 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Filter Gallery 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Flash 3D 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Fresco 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glass 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glowing Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Google Earth 4 KMZ 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Grain 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Graphic Pen 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Halftone Pattern 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   HDRMergeUI 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

   HSB/HSL 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   IFF Format 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   IGES 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Ink Outlines 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   JPEG 2000 17.0.0  Copyright © 2001-2016 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

   Kurtosis 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Lens Blur 17.0.0, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

   Lens Correction 17.0.0, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

   Lens Flare 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Liquify 17.0.0, Copyright © 2001-2016 Adobe Systems Incorporated - from the file “Liquify.plugin”

   Matlab Operation 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Maximum 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mean 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Measurement Core 17.0.0  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

   Median 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mezzotint 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Minimum 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   MMXCore Routines 17.0.0  ©1990-2016 Adobe Systems Incorporated - from the file “MMXCore.plugin”

   Mosaic Tiles 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Multiprocessor Support 17.0.0  Copyright © 1990-2016 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

   Neon Glow 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Note Paper 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   NTSC Colors 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

   Ocean Ripple 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   OpenEXR 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Paint Daubs 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Palette Knife 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Patchwork 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Paths to Illustrator 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   PCX 17.0.0  ©1989-2016 Adobe Systems Incorporated - from the file “PCX.plugin”

   Photocopy 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Photoshop 3D Engine 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

   Photoshop Touch Copyright ©2013-2016 Adobe Systems Incorporated - from the file “PSDX.plugin”

   Picture Package Filter 17.0.0  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Pinch 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pixar 17.0.0  ©1989-2016 Adobe Systems Incorporated - from the file “Pixar.plugin”

   Plaster 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Plastic Wrap 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PLY 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   PNG 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pointillize 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 17.0.0  ©1989-2016 Adobe Systems Incorporated - from the file “PBM.plugin”

   Poster Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PRC 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Radial Blur 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Radiance 17.0.0  ©2003-2016 Adobe Systems Incorporated - from the file “Radiance.plugin”

   Range 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Render Color Lookup Grid 17.0.0  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

   Reticulation 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Ripple 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Rough Pastels 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Save for Web 17.0.0, Copyright © 1999-2016 Adobe Systems Incorporated - from the file “Save for Web.plugin”

   ScriptingSupport 17.0.0, Copyright © 2016 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

   Shake Reduction 17.0.0, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”

   Shear 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Skewness 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Smart Blur 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smudge Stick 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Solarize 17.0.0  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “Solarize.plugin”

   Spaces 17.0.0, Copyright © 2015 Adobe Systems Incorporated - from the file “Spaces.plugin”

   Spatter 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Spherize 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Sponge 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sprayed Strokes 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stained Glass 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stamp 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Standard Deviation 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   STL 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Sumi-e 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Summation 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Targa 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Texturizer 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Tiles 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Torn Edges 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Twirl 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   U3D 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Underpainting 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Vanishing Point 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

   Variance 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Virtual Reality Modeling Language | VRML 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Water Paper 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Watercolor 17.0.0, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Wave 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wavefront|OBJ 17.0.0  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Wind 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 17.0.0  ©1989-2016 Adobe Systems Incorporated - from the file “WBMP.plugin”

   ZigZag 17.0.0, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”


Optional and third party plug-ins: NONE



Duplicate and Disabled plug-ins: NONE



Plug-ins that failed to load: NONE


Extensions:


   Recent Files  1.2.0 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”

   com.adobe.inapp.purchase  2.4.83 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”

   Libraries  2.4.83 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”

   Start  1.2.0 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”

   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

   Export As  3.0.5 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

   Device Preview  1.2.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.preview20155/PSPanel/panel.html”

   com.adobe.preview.loader  1.2.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.preview20155/PSLoader/loader.html”

   Export As  3.0.5 - from the file “/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”


Installed TWAIN devices: NONE

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Antonio Rusevski

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I just noticed a pattern, if i select all the text text in a paragraph in one photoshop file and then switch to another photoshop document to paste, the problem occurs. 

It has happened to me as well when I try to copy and paste text from TextEdit while switching back and forth (Command+tab) with Photoshop.
(Edited)
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David, Official Rep

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Hi Antonio,

And to confirm, none of your UI did anything, right?  Have you tried trashing your preferences file?

Thanks,
David
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Connor Cliche

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Hi David, 

Is there any fix or news on this yet? I have the exact same issue (some days it's worse than others.) I have had my Mac OS wiped twice now as a result of this bug, as it has interrupted my workflow more times than I care to admit.

Thanks for your support. Glad I'm not the only one having this problem! 
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David, Official Rep

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Howdy Connor,

I'm afraid we haven't figured out the trigger for this bug is.  I just can't get it to happen in-house.

For what it's worth, I regularly work with type and select whole blocks of text, copy/cut, and paste them elsewhere.  Yet, I never see this.

I'm wondering if you have any additional apps that manage the clipboard.  Such an app might inadvertently append something to text on the clipboard.  It might be something as innocuous as a screen-capture utility...

Have you noticed any pattern to when this bug is triggered?  I troll the forums every day and there have been no other posts I've seen on anything similar.  I'd really like to help, but I'm going to need more info.

Thanks,
David
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Connor Sunn

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Hi David, 

The only apps that have access to the clipboard would be my browsers and Adobe Programs. Especially after having performed two wipes, I would expect this to have been taken care of. However, it has not. I've still been having issues since my last reply here a month or two ago, now more infuriating than ever (I have to consciously save every 2-3 actions so as to avoid losing my work.) 

I've noticed the biggest instances of it happening when I'm moving between blocks of copy between two separate PSD files. I can post my system's stats if needed. I would really love to see a fix to this, seeing as I use Adobe software for 10 hours of my day, every day. 
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David, Official Rep

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Hi Connor,

I'm sorry this bug is frustrating -- it sounds like it's a real pain for you.  That said, I'm not seeing a clear pattern and still cannot reproduce this.

First off, unless you're running a crazy custom environment, any app that's running DOES have access to the clipboard.  Maybe it might not use it or you might THINK it doesn't access it, but nearly everything does.  Again, screen capture apps or apps which convert text-to-talk are prime culprits as are (surprisingly) side-car apps for tablets have a history of messing up this info (yup, really!).  I'm pointing this out cuz a seemingly innoculous app might be causing your problem (once upon a time the Google tool bar killed PS, for instance).

Second, this week is bad, but as of next week, I'd be happy to do a web-hosted screenshare with you, if you can get this bug to happen with any reliability.  I can even just leave a session open while you work -- when the problem happens, ping me and I'll take a look.  

Meanwhile, is there a particular block of type involved?  A particular file or files?  Particular font?  Do the file you're working with come from a variety of previous versions of Photoshop?

If you'd like to send me you system info, my email is David <dot> Mohr <at> Adobe <dot> com.

Thanks,
David
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Yolqin .

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I'm having that problem also, and it's really pain in the a**.

I even tried 2017 when it was released,  but it was way more often than in 2015. So I get back to 2015, and it was working pretty stable for about 2 months, but now the problem is back. 

The only think that I suspect as a reason is lack of space in SSD, is it possible? Right now I have 11 Gb free space of 128 Gb, but while working with big files the free space may decrease up to 2-3 Gb.
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David, Official Rep

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Howdy Dimitri,

Wow.  Thanks for the video; it's really helpful.  And sorry for the bug; this must be a pain.

What other apps do you have open at the same time as Photoshop?  What kind of tablet are you using?  Do you have any sidecar apps which grab screen input?  When this happens, if you <TAB> over to another app, does keyboard input work there?  Is only Photoshop hanging?  Will Photoshop let you even change tools or is it totally unresponsive?  What kind of network are you on -- is it solid with good connectivity?  Could you be (yeah, longshot, but bear with me) synching docs over the Cloud when this is happening (hey, I admit this is reaching a bit, but this is weird!)?  Something else where PS thinks it's supposed to be doing something else instead of listening to you?

I'll run this by the rest of the type/vector team and see if they have any ideas.

Thanks,
David
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Connor Cliche

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I've been sneakily following this thread since you guys have been replying. I've since got a new iMac and haven't had the issue since getting a new computer, but Dimitri's video is an exact replication of the issue I had. Sorry you're having this problem, Dimitri! I know how frustrating it is.
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David, Official Rep

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Howdy Dimitri and Connor,

One other thing.  Are either of you using Actions in your workflow?

Thanks,
David
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Dimitri Plugari

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David, thank you for reply, well it happened again :) and i am back here ))
I use most of the time sketch and other apps, but those times that i have to work with photohsop, has almost 90% end up in this problem.

https://cl.ly/2128a2780b1e

here is another example, typing works in other apps, nothing is syncing to the cloud.
I think this might be something to do with Copy Paste.. maybe i copied text from other app before and it is in cache, that then breaks the type tool in photoshop.

I was editing a text layer, it had 4 lines, when i deleted the 3 lines, it got stuck.. 
Is there a way i can debug this, send you a report or something )) let me know, i would love to contribute to the adobe photoshop, this tool made my life as full time web designer.
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David, Official Rep

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Howdy Dimitri,

Okay, so I've passed your video around here.  We're trying to figure out what's going on.  You're running an English OS and app, right?  You said that sometimes you have trouble with syncing to the Cloud?  That's probably a separate issue -- it appears here that somehow the app is no longer accepting your input once you go into modal state.

When you copy this text, is it from a specific app?  Does this text have any unusual formatting?  What writing system?  Which text composer are you using in Photoshop?

Yeah, sorry, but I need to ask a lot of questions cuz you're in new territory.

Thanks,
David