Elements 14: Cannot download due to connection issues

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  • Updated 3 years ago
  • (Edited)
Cannot download software for elements 14 because the connection of my computer with internet is not recognized as such. Even when i remove the firewall tamporarily it does not help and i am not able to log in with my adobe id.
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Marc Bonsel

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Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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See the following document, I suspect a bad host file might be blocking the software from talking with the activation server: http://helpx.adobe.com/x-productkb/po...