Photoshop CC: Cannot complete download on windows 8 laptop. Error message after download

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  • Updated 3 years ago
  • (Edited)
Sony laptop recently repaired after crash. Windows 8 and at end of installation message failed to install all cc components and closes when trying to open up.help
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john lewis

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Posted 3 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I wonder if your user account is damaged. Try creating a new Admin user account and run the Photoshop installer from the new user account to see if the problem goes away: http://blogs.adobe.com/crawlspace/201...
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john lewis

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thank you for reply. I have done what suggested but still same problem. lightroom has worked with no problem though.