Cancel premium subscription

  • 1
  • Problem
  • Updated 11 months ago
I keep trying to cancel my mobile premium subscription, used the wrong card. When I go to manage accounts, then plans it keeps saying my plans cannot be loaded at the moment
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Tyana Effa

  • 1 Post
  • 0 Reply Likes
  • concerned and annoyed

Posted 11 months ago

  • 1
Photo of Josh Haftel

Josh Haftel, Employee

  • 29 Posts
  • 24 Reply Likes
You'd need to cancel through the Apple App Store (copied fromĀ https://www.imore.com/how-to-cancel-app-store-subscription-ipad-iphone-mac-apple-tv):
  • Launch the Settings app.
  • Tap iTunes & App Store.
  • Tap on your Apple ID.
  • Tap View Apple ID when the pop up window appears.
  • Enter your Apple ID password or fingerprint ID when prompted.
  • Tap Subscriptions.