Elements: Can not open JPEG files in CanonZoomBrowserEX (old Canon bug)

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
Can not open File: New > User defined > Safe as > IMG_001.jpg if I copy and past a piece of a picture (IMG_8208.jpg) into IMG_001 > reduce to one layer > safe as >IMG_002.jpg with Canon Zoom BrowserEX.
Had no problem with Photoshop Elements 9, bought Photoshop Elements 12 and got the problem. Without a solution Photoshop Elements 12 is useless to me.
Use: HP ENVY laptop, Windows 7 (64), Canon zoom BrowserEx from Canon G1 X Camera.
Please help me, I have spent hours to find a solution.
Photo of anon an

anon an

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Posted 4 years ago

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Photo of Chris Cox

Chris Cox

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A few years ago Canon had some bugs in their JPEG import code, but I thought they had fixed it with an update.
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anon an

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Dear Cris

it did work !!

Thank you very much

Hans