Photoshop Elements: Can I download a print lab's color profile into Elements?

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I calibrated my monitor using a colorimeter, but the screen still doesn't match my photos. The print lab tech service said their color profile doesn't work with Elements. Can I download color profiles into Elements? What do you suggest or am I going about this all wrong? Thanks!
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Tessa Boschert

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Posted 7 years ago

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Chris Cox

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Is their printer profile RGB or CMYK?
And how are you going to use it in Elements? (I don't think they allow "convert to profile", just converting when printing)
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Tessa Boschert

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It's RGB. I guess I would use it to tweek the color of my monitor so it's the same color as my photos. Unless I don't understand how this all works. Maybe you could send me in the right direction? Thanks!
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Chris Cox

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No, don't go messing up the monitor - that's a recipe for disaster.

First, break the color problem down into it's parts: the display calibration, and the print calibration.

After calibrating the display, does white still look white inside Photoshop Elements documents? What about black? Are grays all neutral (not tinted)? If not, something went wrong in the calibration.

What kind of files are you sending to your print lab? And how are you sending them? Are you converting to their profile before sending the files?

And how far off are the prints from what you see on-screen?
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Tessa Boschert

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I'll check tomorrow and get back to you. On my laptop now ready for bed :)
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Tessa Boschert

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OK, the white looks white and the black looks black in Elements. The grays "look" neutral, but whos to say I'm not off. The print they sent seems to be darker and warmer than my screen.

I download jpeg files onto their site. I save my RAW files as jpeg after editing. I'm not converting anything unless the program is without me realizing. I don't know how to convert to their profile...which I think is what brough me here to begin with :)
Maybe I have something checked that I shouldn't?

It seems maybe I should try switching print labs? I don't think I should be having this much trouble.
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Chris Cox

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OK, so the display is probably good (or at least not far off).

The only thing left would be checking what colorspace you're converting the RAW files to when you open them (in ACR, at the bottom of the dialog). If that's too far off the lab's profile (which really should be close to sRGB or AdobeRGB), then that could cause color shifts.

I would certainly find a lab that's a little friendlier with helping you get good results.